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Order delivery
Our store delivers orders from our warehouse in Saitama prefecture to any location in Japan.
The delivery of orders is done by the express service (takkyubin) Sagawa Takyubin

Delivery charge
The cost of delivery does not depend on the weight of the selected goods, but varies upon prefecture.
If the weight does not exceed 25 kg. and the maximum size of packing case is 120 cm (sum of three measurements)
You can check the cost of delivery here

Delivery of goods in the hot season
In the period since April until November all goods will be delivered in the special refrigerator trucks.
This service, called Cool Takkyubin , ensures the safety of products in the hot season.
During this period, the fixed sum of 210 yen will be added to the cost of each order. The sum is designated as Cool Bin Charge.

Time of completion the order
If order is made before 12 noon on workday (Monday - Friday), it will be processed and delivered within 1-2 days in Tokyo,
Chiba, Kanagawa and other prefectures in Kanto area. For the delivery to the farer locations such as Okinawa or Hokkaido,
additional day will be needed.
If your order is made at night or during weekend or holidays, some additional time will also be needed.

Return of goods
As we deal with food products, the purchased goods are not the subject of return.
However, in cases when the quality of goods causes doubts or broken packaging or other explicit problems, we ask you to contact us immediately.
In such cases we will return your money or will replace the product.
More difficult debatable cases will be settled in accordance with the Japanese legislation.

Payment scheme
We offer you two ways of payment: pay-by-cash to the courier on the delivery (daikin) or bank transfer (ginko furikomi).
You have to choose either way of payment to process your order.
If you choose pay-by-cash, some additional fixed sum will be added for this service. At this moment, this sum is fixed at 330 yen
and it will be stated as it is in the invoice.
If you choose bank transfer, your order will be delivered upon the confirmation of your payment to the bank account of the shop
If you have any questions, please contact our service department.

Please do not hestitate to contact us if you have any questions.
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Specials
Trendy lunch.Pearl cous.
Trendy lunch.Pearl cous.
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